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Help Center > Administrative Control Panels > User Account Management

User Account Management

App Route: /admin/users Application Administrators

Modify user states, upgrade plan tiers, or block accounts.

✦ Key Interactive Features

  • Account search filtering tools
  • Plan tier override triggers
  • Account suspension status switches

🧭 Step-by-Step Instructions

  1. 1Navigate to Admin User Settings.
  2. 2Search for users by email or telephone number.
  3. 3Open user detail panels to edit plan contracts, disable profiles, or view storage space usage.

⚠️ Safety Warnings & Troubleshooting

  • Changing subscription tiers directly within this panel bypasses Stripe and overrides user contracts.
🔒 HIPAA & Security Standard Compliance
All pages accessed within HealthJourney4u process medical data under AES-256 standards. Patient timelines, laboratory results, and AI chatbot prompts are strictly private, sandboxed, and protected against script injection.